8 Apr 05

Two-and-a-half years ago, Arrive Logistics launched its business with 10 employees and a business model that puts carriers first. Today they're among the top 40 non-asset-based freight brokerages in the country.

The company, which has offices in Austin, Texas and Chicago, experienced a 100% increase in revenue from 2015 to 2016 and is projected to stay on that growth trajectory in 2017. Since its inception in July of 2014, Arrive has grown from 10 employees to more than 200 and is expected to bring on 150 team members during 2017.

Named a "Top Brokerage Firm"

Eric Dunigan, President, and Matt Pyatt, CEO, of Arrive Logistics.

Recently, Arrive was recognized as a Top Brokerage Firm by Transport Topics magazine. 

Transport Topics based its ranking on net revenue accrued during Arrive's second year in business, earning the company the 73rd spot out of more than 16,000 active asset and non-asset based brokerage firms. When comparing Arrive Logistics to other non-asset based brokerages listed, they ranked in the top 40.

Putting Carriers First

Much of Arrive's success can be attributed to its unconventional business model, adopting what has been called "The Chicago Model." In that model, brokers find and nurture carriers first, and then find shippers that meet the needs of the carriers.

At Arrive, about 60% of employees work on carrier relations, while the other 40% sells and services shippers. Founders Eric Dunigan, President, and Matt Pyatt, CEO, first learned the business while worked in Chicago under Paul Loeb, legendary founder of American Backhaulers and Command Transportation.

"One thing that Paul was adamant about was the you were nothing without your carrier relationships," Pyatt said in a recent interview for a DAT case study.   

Technology helps fuel growth


Arrive Logistics was recently profiled in a DAT case study, Successful Brokers Put Carriers First, as a company that has thrived using the Chicago model for its brokerage. 

One driver of Arrive's phenomenal growth has been its use of the latest technology--and that includes DAT products.  

To maximize productivity, Arrive uses the DAT Power load board for posting loads and searching trucks, DAT RateView™ for checking market rates on the lanes it runs, DAT CarrierWatch® for qualifying and monitoring carriers, and DAT Keypoint® transportation management software that ties together operations and accounting in a single-entry system. 

Best of all, each of the DAT products is completely integrated with the Keypoint TMS, making it, as Pyatt says, "fast, easy, and effective."  

Exceptional Customer Service

In addition to Arrive's recognition from Transport Topics, the company was recently named "Truckload Partner of the Year" by a leading global manufacturer and distributor of plastics, rubber and chemicals, Ravago Americas, LLC. Ravago selected Arrive Logistics as its 2016 Truckload Partner of the Year based on several key supply chain metrics and exceptional customer service. Ravago’s Truckload Partner of the Year award was presented at the Ravago Carrier Awards Ceremony held at the company’s headquarters in Orlando, FL.

"These accomplishments are shared by everyone on Arrive’s team,” said Matt Pyatt, co-founder and CEO of Arrive Logistics. "Establishing great relationships with intelligent, forward thinking partners like Ravago and following through on our promise to provide a world-class customer experience has allowed us to achieve this recognition."

Comments (8) -

Marlon Smith
Marlon Smith

As a new freight broker trying to build our business this is very enlightening. Thank you very much and keep up the good work.


You know what I see when I read this article and see the explosive growth.  Ripping off Carriers!  No doubt about that we have all the risk and expenses while the brokers sit back and lie out their asses to get more in their pockets.  This is the most screwed up industry in America.  The broker's are money hunger pigs.  That's why we are done.  Closing down shop like a lot of carries.  Screw brokers let them haul their own freight, let them buy equipment and see how fast they grow.


Don't quit yet. My business model will be to put more money in the carriers pocket.


My husband is a carrier and I am working on becoming a broker/dispatch my business is based truly around the carriers. I've done lots of research and have been on the end of many bad deals with my husband being a driver. Brokers getting loads for $2.15/mile then offering it to the carrier for $1.40/mile - WTF? Carriers are the important people and without them none of this would be possible.. We offer brokering and dispatch services flat rate a week at $100. I run ya however and where ever the trucker requests.


It saddens deeply to hear of the brokerages ripping the drivers/carriers off so drastically.  However, please keep in mind that all brokers do not operate in this manner and I, myself, find it upsetting. I pay my carriers all but 50.00 per load and that is to cover the company percentage and let me pay my phone bill.. Please do not be a hater.  We are all not crooks.


I agree with PJ. We are not all crooks and some of us pride ourselves on taking care of the carriers without taking home huge margins. It's hard enough to find a reliable carrier so when we do find one, we try to work with them to develop a good relationship and make it a win win for both parties.


Ray McDonald
Ray McDonald

At Insure Logistics we make it a priority to see that carriers are paid fairly for their services. It's hard to find a decent carrier so when you work with carriers that renders good professionalism and get the job done in a timely manner you want to consistently keep them moving.


Its not about moving them, its about moving then for a fair rate, we can amways move our trucks 1.30/mile.


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