No Pay Complaint

* Required Field
Your Company Information
Company Name: *
DAT Account #: *
MC #: *
Freight Forwarder #: *
DOT #: *
First Name: *
Last Name: *
Phone #: *
Complaint Comments: *
Supporting Documents
Rate Confirmation *
Carrier Onboarding Packet *
Company Being Reported
Company Name: *
MC #: *
Freight Forwarder #: *
DOT #: *
Street Address: *
City: *
State: *
Zip Code: *
First Name: *
Last Name: *
Phone #: *
Fax #: *
Email: *
Load Information

Load Information is required for Payment, Fraud, Delivery or Missing Load Complaints

Pick Up Date: *
Delivery Date: *
Load Origin: *
Load Destination: *
Load/Reference #: *
Invoice Amount: *
Balance Due: *
Commodity: *
* Required Field

Complete This Entire Form

Use this form when you have not received payment for work completed under contract. Be sure to include any supporting documentation, such as invoices, bill of lading, or letters/correspondence. We will contact customers that provided you with unsatisfactory service and will do our best to help resolve the dispute.

Our Policy:

  • If a customer has multiple unresolved complaints filed against them, we can discontinue their service.
  • For missing loads, we urge you to contact the police and/or FBI and then fill out this form.
  • All customers must have the proper DOT authority to advertise load or truck availability.
  • DAT is not a credit reporting or collection agency. Information in our files merely reflects what a customer has supplied to us. If this involves a financial issue, you can also report it to Unpaid debts can have a negative impact on a company's credit ratings.

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Contact Us

  • DAT Compliance Team
  • P.O. Box 23519
  • Portland, OR 97281-5081
  • Phone: 800-547-5417
  • Fax: 800-280-2475
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