In Truckload Procurement, Start Your (Relationship) Engine by Chris Caplice – Institute for Supply Management

Truckload procurement is evolving. According to Dr. Chris Caplice, the next competitive advantage lies in how you manage relationships, not just rates. In this Institute for Supply Management feature, Caplice outlines how shippers can build more dynamic procurement programs rooted in trust, flexibility, and continuous improvement. Learn why the best networks aren’t just cost-efficient — they’re resilient.