John Xiao is Chief Technology Officer at DAT Freight & Analytics, where he leads the company’s central technology platforms and the shared capabilities supporting its broker, carrier, financial services, and shipper businesses. He is also responsible for DAT’s marketplace and analytics products and guides the company’s adoption of AI throughout its products, business operations, and software development practices.
John has more than 25 years of technology experience across retail, travel, e-commerce, education, and logistics, including more than 15 years working with machine learning and AI.
Before joining DAT, he served as Senior Vice President of Technology at Nordstrom, where he led real-time analytics and AI initiatives across critical business operations. Prior to Nordstrom, he spent five years at Expedia, leading technology initiatives that applied machine learning to dynamic pricing and search ranking. John holds bachelor’s and master’s degrees in computer science from the University of Texas at Dallas.