Report a Bad Player

Report a Carrier, Broker, or Shipper

We all know how important word-of-mouth is in choosing who we want to do business with. In the freight transportation industry, you’re often dealing with someone you’ve never met before. It’s always nice to have a recommendation from someone you trust or to share your experience.

The Company Reviews section is located within the DAT Directory, the same area that has contact information and other data on companies using DAT. A valid username and password is required for access.

Writing a review is simple. Here’s how:

• Go to the DAT Directory. (You can also get to the DAT Directory from within your product pages.)
• Log in with your normal name and password.
• Click the Search DAT Directory tab at the top of the page.
• Click “I want to… Write a review.”
• Search for the company you want to review.
• After you pull up the company’s profile, click “Write a Review.” (See below)

Request a Review

You can also request reviews from people who have done business with you. It’s a great way to build your reputation among your peers and potential business partners. The “Request a review” function is to the right of “Write a review.”If you have any questions or need assistance writing or requesting reviews, please call us at 800-547-5417 or email customer.support@DAT.com.

Report Non Payment of a Freight Bill

If you have not received payment for a contracted freight bill, we encourage you to contact Debt Recovery Resources. Debt Recovery Resources provides its clients with individualized, cost-effective collection solutions. They have a fine-tuned collection process and have coupled it with some of the most experienced collection staff in the industry.

If you would like us to be aware of the situation, fill out the form on this page and provide supporting documentation.

Report a Criminal Offense

If you believe a DAT customer has behaved with malicious intent (stolen freight, identity theft, fraud) we urge you to contact the police and/or FBI and then fill out this report for our records.

We also encourage you to fill out the form below so that we can investigate the situation and track the issue. Simply gather your paperwork related to the transaction (bill of lading, on board packet, rate confirmation, contract, and any other supporting documentation) and fill out the attached form.

Note: DAT is not a credit reporting or collection agency. Information in our files merely reflects what a customer has supplied to us and may not be sufficient for your business. We strongly encourage you to confirm critical information prior to completing a business transaction.

We are always here to help so if you’d like to speak to our Compliance Department, please call 800-547-5417 or email us at compliance@dat.com.