Login

View Posts

Sort: Recent

A new way to think about customer relationships

Posted: 24 Jan, 2014 by Steve Blair

Your brokerage firm uses many different ways to build business relationships with your customers. Your activities may range from phone calls, emails, and newsletters to in-person meetings, special events, and Christmas cards. Still all customers are not created equal — and that means your customer relationship activities shouldn't be equal either. But how do you organize your "touches" in a systematic way that ensures you contact the right customer at the right time in the right way &mdash...

Read More


Categories: Best Practices and Benchmarks

Tags: Customer Relationship Management


About DAT

DAT operates the largest truckload freight marketplace in North America. Transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights derived from 179 million freight matches in 2017, and a database of $45 billion of market transactions.

The Original Load Board - Trusted Since 1978

The company was established in 1978 as the Dial-A-Truck (DAT) load finder service at Jubitz® truck stop in Portland, OR.

TIA
OOIDA
CSCMP
MATS
  Newsletter Sign Up  
I am a: